FAQS


Where is the Kinetik Rehabilitation clinic?

Kinetik Rehabilitation is located in Saskatoon on the 8th floor of City Hospital. You can bypass the check-in desk on the main floor and take the elevator directly up to the clinic.

Do you have parking?

Parking is minimal around the Saskatoon City Hospital. There is a visitor parking area that you can park in that requires you to pay upon entry and enter your license plate number. There are payment and coin change machines located at the main entrance and at emergency. If you do run out of time for parking, you can add time to your plate by returning to a pay machine or through the Hang Tag app on your phone. There is also free parking several blocks away if you are able to walk.

Do I need a referral?

Kinetik accepts direct referrals from health care providers and certain insurers, but clients can also self-refer.

How much will it cost?

The cost of your appointment will depend on what type of service you are receiving and the length of the session. We strive to adhere to industry standard rates. Please call the Kinetik front desk to inquire about current rates for various services.

Do you accept insurance?

Currently, we can direct bill to Canada Life for physiotherapy services only. All other insurers and services require that you pay us directly, then submit an insurance claim.

What should I expect on my first visit?

Your first visit will involve an initial assessment to gauge where you are at and create a treatment plan. Most first sessions last 1 hour.

Will I see the same therapist for each appointment, or will I be assigned a different therapist each time?

Whoever does your initial assessment will stay on as your therapist for every time you return.

What is your cancellation or no show policy?

Kinetik does not charge for cancellations or no shows at this time. We appreciate advanced notice if you cannot attend an appointment so we can use the time to serve other clients. Repeated cancellations or no shows may result in treatment being discontinued.